Learn more about Intru Technologies
Terms & Conditions
Effective Date: July 2026
Welcome to Intru Technologies. These Terms &
Conditions govern your access to and use of https://intrutechnologies.com,
including all products, services, content, and features available through our
website.
By accessing, browsing, creating an account, or placing an
order through our website, you agree to be bound by these Terms & Conditions.
If you do not agree with these Terms, please discontinue use of the website.
1. About Intru Technologies
Intru Technologies is a Kenyan technology retailer
specializing in computers, laptops, desktop computers, networking equipment,
computer accessories, office technology, peripherals, software, and related IT
products.
Business Address
Pioneer Building, 1st Floor, Room 105
Tom Mboya Street, Opposite Fire Station
Near Koja Stage
Nairobi 00100
Kenya
Website: https://intrutechnologies.com
Email: info@intrutechnologies.com
Phone: +254 700 632 556
2. Eligibility to Use the Website
By using this website, you confirm that:
3. Customer Accounts
Where you create an account, you are responsible for:
You must notify us immediately if you believe your account
has been accessed without authorization.
4. Acceptable Use
You agree not to:
We reserve the right to suspend or terminate access where
these Terms are violated.
5. Product Information
We strive to ensure product information is accurate.
However:
We reserve the right to correct errors and update
information without prior notice.
6. Product Availability
Product availability displayed on the website is subject to
change.
An item displayed as available may become unavailable before
your order is processed due to:
If an ordered product becomes unavailable after payment, we
will contact you to arrange:
7. Orders and Acceptance
Submitting an order does not create a binding sales
contract.
Orders are accepted only after:
We reserve the right to reject or cancel orders involving:
If payment has already been received for a cancelled order,
an appropriate refund will be processed.
8. Pricing and Payments
Unless otherwise stated, all prices are displayed in Kenyan
Shillings (KES).
Accepted payment methods are displayed during checkout.
While we make every effort to maintain accurate pricing,
errors may occasionally occur.
If a pricing error affects your order, we may:
9. Shipping and Delivery
Shipping times are estimates only and may vary depending on:
Additional information is available in our Shipping &
Delivery Policy.
10. Returns, Exchanges and Refunds
Returns, exchanges, repairs, warranties, and refunds are
governed by our Return, Exchange & Refund Policy.
Customers are encouraged to review that policy before making
a purchase.
11. Warranty
Many products sold by Intru Technologies include a
manufacturer's warranty.
Warranty coverage varies according to the manufacturer and
product.
Warranty service may involve:
Warranty terms do not affect any rights available under
applicable Kenyan law.
12. Intellectual Property
All website content, including:
is owned by or licensed to Intru Technologies and is
protected by intellectual property laws.
No content may be copied, reproduced, distributed, modified,
or commercially exploited without our prior written permission.
13. Third-Party Links
Our website may include links to third-party websites.
These links are provided for convenience only.
We do not control or endorse third-party websites and are
not responsible for their:
14. Disclaimer
To the fullest extent permitted by applicable law, this
website is provided on an "as available" and "as is" basis.
While we strive for accuracy, we do not guarantee that:
Nothing in these Terms limits any legal rights that cannot
lawfully be excluded.
15. Limitation of Liability
To the maximum extent permitted by law, Intru Technologies
shall not be liable for indirect, incidental, consequential, or special damages
arising from:
Where liability cannot legally be excluded, our liability
will be limited to the amount paid for the affected product or service.
16. Privacy
Your use of our website is also governed by our Privacy
Policy, which explains how we collect, use, disclose, and protect your personal
information.
17. Force Majeure
We shall not be responsible for delays or failure to perform
our obligations where caused by circumstances beyond our reasonable control,
including:
18. Changes to These Terms
We may revise these Terms & Conditions periodically.
The updated version will be published on this page together
with the revised effective date.
Continued use of the website after changes become effective
constitutes acceptance of the updated Terms.
19. Governing Law
These Terms & Conditions are governed by the laws of the
Republic of Kenya.
Any dispute relating to these Terms or the use of this
website shall be subject to the jurisdiction of the competent courts of Kenya.
20. Contact Us
If you have any questions regarding these Terms &
Conditions, please contact us.
Intru Technologies
Store Address
Pioneer Building, 1st Floor, Room 105
Tom Mboya Street, Opposite Fire Station
Near Koja Stage
Nairobi 00100
Kenya
Phone: +254 700 632 556
Email: info@intrutechnologies.com
Website: https://intrutechnologies.com
Customer Support Hours
Monday – Saturday
8:00 AM – 6:00 PM (EAT)
Thank you for choosing Intru Technologies. We are committed
to providing genuine technology products, transparent business practices,
secure online shopping, and reliable customer service. By using our website and
placing orders, you acknowledge that you have read, understood, and agree to
these Terms & Conditions.
